PBX Service

With GTI Global Wireless PBX Service, NO Internet Connection is Required! NO Mobile Phone Applications to Install! NO Desk-Top SIP phone Required! Use your existing unlocked Cellphone or GTI Global can provide you with a Dual-SIM smart phones.

New features are constantly being introduced through Customer First to stay on top of demanding industry challenges and changes. In an industry where change is constant, we also rely heavily on your feedback to make sure customer concerns and ideas are being heard and addressed. Of course, all GTI products are backed by our outstanding customer support.

GTI designs, manufacturers, installs, and provides on-going technical support for business telephone systems. We pride ourselves on being innovative in our feature offerings and solutions, while maintaining interoperability with industry standard devices. Our IP-PBX’s provide full-featured, yet affordable, solutions for businesses ranging from sole proprietorships to large corporations with an emphasis on small to medium businesses.

PBX System Benefits for Your Business

It’s not every day that businesses specifically want to set up their phone system. There has to be something in it for them to move their phone service to the cloud. Companies large and small enjoy the impressive capabilities of a PBX. Here are the top reasons why businesses use a PBX:

  1. Manage and complete calls on a specific, pre-programmed schedule. You can choose the direction of the “branching out” and set your own rules in the PBX network tree. Operators can restrict or permit international dialing as needed to avoid high costs.
  2. Transfer calls between users and departments with ease. Establish and maintain connections without dropping calls. You can transfer calls effectively through a warm transfer or cold transfer. Either way, you can transfer calls reliably.
  3. Customize greetings with recorded messages, including the choice of music for your business. This feature is a fantastic way to alert customers about a sale or service issues.
  4. Operate a call center to help you manage a sales team or customer support department. While costly, a PBX can hold inbound and outbound calls in a queue based on its physical limitations. GTI Global cloud-based PBX can handle a higher volume of calls and distribute them to the desired people or teams.
  5. Connect multiple office locations with the same phone system so employees can talk to each other. Instead of managing separate phone systems, you would use GTI Global PBX to handle this call routing.

Why buy from us?

Whether you are buying a mobile Service, PBX system, or, any of our other product lines, doing business with us is easy. We have an incredible amount of knowledge on IT Services, and, accessories for those systems. We provide front line technical support to resellers. Buying a phone Service is not the same as buying most other items. You need a supplier to have detailed technical knowledge to provide your customers with top notch service. Some suppliers of pbx systems sell thousands of products, limiting their knowledge of any specific product. We have better product knowledge and unique incite into add-ons and accessories. This ends up meaning a savings of time and money to you.

 Industries Virtual offices for:

  • Temporary offices
  • Home-based employees
  • Extended travel

These virtual offices will have all the features and capabilities of the home office. Calls can also be placed back through the home office for local or long-distance calling thereby consolidating phone use.

Real Estate Solutions
Running a successful real estate concern is an arduous task. The management of information and communication that is flowing through the company is critical to success or failure. Accessibility of agents and the ability for clients to access listing information anytime from anywhere is a must in today’s competitive market. With Our PBX solutions you will be able to connect multiple offices and home-based agents seamlessly together using our wireless cell service. GTI delivers a platform that provides effortless, quick dissemination of information from anywhere in the world at anytime.

Insurance Solutions

It can be argued that the insurance industry uses the phone more than any other business group. In this competitive arena, being knowledgeable about the client and serving them quickly and efficiently is key. With call center features like automated call distribution, call groups, hunt groups, paging groups and Caller ID your business will be equipped the tools to provide unmatched customer service. In addition, by utilizing computer telephony integration (CTI), your agents CRM package will automatically be launched based on incoming Caller ID, providing them with client data for the call, more effective interaction and the ability to keep their files updated.

Health Care Solutions

In the health care profession, documentation of patient data is now more critical than ever. With enhanced features such as call recording and phone manager, a health care concern can record patient calls and dictate messages regarding those calls. This provides immediate documentation while the information is still fresh. That data can then be stored in the call detail reports or exported into a data file for safekeeping. This provides a seamless client file including voice and print data and a more accurate record of patient interaction.

Education Solutions

GTI solutions for education provide reliable, converged communications that improve the way students, parents, educators and administrators interact and function. Incoming call management gives educators the option of a single point of contact for incoming calls to free up staff and/or the ability to establish ring groups for targeted call handling management. With integrated phone menus in the digital receptionist feature, course schedules, course registration, payments and event and weather announcements can be easily established and managed in this easy-to-use platform.
In addition, our solution provides mobility and flexibility to educators as they switch, move or add classrooms and move throughout the campus based on “plug and play”, “log-in” and wireless technologies that are standard in our telephone systems. Administrators, educators and teachers no longer have to be tied to a single location to receive calls and selected individuals can also be equipped with wireless phones that make them immediately accessible by phone at all times. Text message alerts for voicemail can be sent to devices to provide quicker notification of messages that are critical in the campus and district environment.

Small Business Solutions

Small businesses are the backbone of the economy. GTI understands that budgets are sometimes stretched and that most small business cannot afford a full time technical staff. With our easy to use and manage IP PBX solutions, any small business from 1-5000 employees can enjoy the benefits of IP technology without breaking the bank. With our small business solutions, companies enjoy the many benefits of IP-PBX technology including an digital receptionist feature, virtual office functionality, text message alerts and follow me features. This allows small business owners to feel confident to be mobile without sacrificing the ability to service their client base.

Key Advantages

  • Big business feel, small business price
  • Nationwide inbound origination
  • A to Z worldwide outbound termination
  • No hardware to manage
  • Moves, adds, and changes controlled remotely at no cost
  • Keep your phone number
  • Offsite Locations (satellite office, remote user)
  • Scalable from 1 – 5,000 users
  • Easy to use customer web portal (CWP)
  • Unlimited software updates at no cost