PBX Service

We are dedicated to providing quality Voice Over IP and Gateway PBX systems to small- to mid-sized businesses that are ready to take advantage of the latest advances in telephony that allowed for the development of our economical, feature rich, and easy to use solutions.

We’re committed to providing you excellent service and support, unmatched in the industry. It’s the key to our success, and yours.

New features are constantly being introduced through Customer First to stay on top of demanding industry challenges and changes. In an industry where change is constant, we also rely heavily on your feedback to make sure customer concerns and ideas are being heard and addressed. Of course, all GTI products are backed by our outstanding customer support.

At GTI we believe the key to the best business relationships is a thorough understanding our customers’ needs, priorities and expectations. We also believe that satisfied customers are the result of providing prompt, dependable, worthwhile service. We shall always strive to deliver innovative products and state-of-the-art technologies that meet the ever-changing requirements of our customers.

We are devoted to providing our customers IP PBX solutions at affordable prices.

GTI designs, manufacturers, installs, and provides on-going technical support for business telephone systems. We pride ourselves on being innovative in our feature offerings and solutions, while maintaining interoperability with industry standard devices. Our IP-PBX’s provide full-featured, yet affordable, solutions for businesses ranging from sole proprietorships to large corporations with an emphasis on small to medium businesses.

It is our belief that every business, regardless of size, should have the opportunity to leverage their communications platform by utilizing the most current technology. By concentrating on IP telephony solutions, we have the flexibility to offer customer and industry specific solutions that have been designed from the ground up to take advantage of all the latest in technology. Our company focuses on bringing useable features to the market that dynamically change the way businesses communicate.  The telephone system is the most used piece of business equipment today and is the most ignored.  Just imagine your company using computers that were 10 years old!

Why buy from us?

Whether you are buying a mobile Service, PBX system, or, any of our other product lines, doing business with us is easy. We have an incredible amount of knowledge on IT Services, and, accessories for those systems. We provide front line technical support to resellers. Buying a phone Service is not the same as buying most other items. You need a supplier to have detailed technical knowledge to provide your customers with top notch service. Some suppliers of pbx systems sell thousands of products, limiting their knowledge of any specific product. We have better product knowledge and unique incite into add-ons and accessories. This ends up meaning a savings of time and money to you.

 Industries Virtual offices for:

  • Temporary offices
  • Home-based employees
  • Extended travel

These virtual offices will have all the features and capabilities of the home office. Calls can also be placed back through the home office for local or long-distance calling thereby consolidating phone use.

Real Estate Solutions
Running a successful real estate concern is an arduous task. The management of information and communication that is flowing through the company is critical to success or failure. Accessibility of agents and the ability for clients to access listing information anytime from anywhere is a must in today’s competitive market. With Our PBX solutions you will be able to connect multiple offices and home-based agents seamlessly together using high-speed internet connections. GTI Voice delivers a platform that provides effortless, quick dissemination of information from anywhere in the world at anytime.

Insurance Solutions

It can be argued that the insurance industry uses the phone more than any other business group. In this competitive arena, being knowledgeable about the client and serving them quickly and efficiently is key. With call center features like automated call distribution, call groups, hunt groups, paging groups and Caller ID your business will be equipped the tools to provide unmatched customer service. In addition, by utilizing computer telephony integration (CTI), your agents CRM package will automatically be launched based on incoming Caller ID, providing them with client data for the call, more effective interaction and the ability to keep their files updated.

Health Care Solutions

In the health care profession, documentation of patient data is now more critical than ever. With enhanced features such as call recording and phone manager, a health care concern can record patient calls and dictate messages regarding those calls. This provides immediate documentation while the information is still fresh. That data can then be stored in the call detail reports or exported into a data file for safekeeping. This provides a seamless client file including voice and print data and a more accurate record of patient interaction.

Education Solutions

GTI solutions for education provide reliable, converged communications that improve the way students, parents, educators and administrators interact and function. Incoming call management gives educators the option of a single point of contact for incoming calls to free up staff and/or the ability to establish ring groups for targeted call handling management. With integrated phone menus in the digital receptionist feature, course schedules, course registration, payments and event and weather announcements can be easily established and managed in this easy-to-use platform.
In addition, our solution provides mobility and flexibility to educators as they switch, move or add classrooms and move throughout the campus based on “plug and play”, “log-in” and wireless technologies that are standard in our telephone systems. Administrators, educators and teachers no longer have to be tied to a single location to receive calls and selected individuals can also be equipped with wireless phones that make them immediately accessible by phone at all times. Text message alerts for voicemail can be sent to devices to provide quicker notification of messages that are critical in the campus and district environment.

Small Business Solutions

Small businesses are the backbone of the economy. GTI understands that budgets are sometimes stretched and that most small business cannot afford a full time technical staff. With our easy to use and manage IP PBX solutions, any small business from 1-5000 employees can enjoy the benefits of IP technology without breaking the bank. With our small business solutions, companies enjoy the many benefits of IP-PBX technology including an digital receptionist feature, virtual office functionality, text message alerts and follow me features. This allows small business owners to feel confident to be mobile without sacrificing the ability to service their client base.

Key Advantages

  • Big business feel, small business price
  • Nationwide inbound origination
  • A to Z worldwide outbound termination
  • No hardware to manage
  • Moves, adds, and changes controlled remotely at no cost
  • Keep your phone number
  • Offsite Locations (satellite office, remote user)
  • Scalable from 1 – 5,000 users
  • Easy to use customer web portal (CWP)
  • Unlimited software updates at no cost